These terms govern your use of the Crekex platform. They're written to be clear and readable — not to confuse you. Please read them before you register or deposit.
Six areas every Crekex player should understand before they start playing.
You must be 18 or older to register on Crekex. One account per person — duplicate accounts are not permitted and will be closed. You are responsible for keeping your login credentials secure.
All transactions must use payment methods registered in your own name. Crekex processes withdrawals to bKash and Nagad within 5–15 minutes. Minimum deposit is 100 BDT.
All bonuses are subject to wagering requirements stated at the time of the offer. Bonuses cannot be transferred, exchanged for cash, or combined unless explicitly stated. Abuse of bonus offers will result in account review.
All games on Crekex use certified RNG technology. Attempting to manipulate game outcomes, exploit software bugs, or use automated tools to gain an unfair advantage is strictly prohibited.
Crekex provides deposit limits, session reminders, and self-exclusion tools. If gaming stops being fun, use these tools. Players showing signs of problem gambling may be contacted by our support team.
Crekex reserves the right to suspend or close accounts that violate these terms, engage in fraudulent activity, or provide false registration information. Funds in suspended accounts are reviewed on a case-by-case basis.
By accessing, registering on, or using the Crekex platform at crekex.club, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These terms form a legally binding agreement between you and Crekex.
If you do not agree with any part of these terms, you must not use the Crekex platform. Continued use of the platform after any update to these terms constitutes acceptance of the revised version.
Note: These terms apply to all users of the Crekex platform, including registered players, visitors, and anyone accessing the site from Bangladesh or any other jurisdiction.
To register and play on Crekex, you must meet all of the following requirements:
Crekex reserves the right to request age verification documents at any time. Accounts found to belong to underage players will be closed immediately and any funds will be handled in accordance with applicable regulations.
Important: Providing false information about your age or identity during registration is a serious violation of these terms and may result in permanent account closure and forfeiture of funds.
Each player is permitted to hold only one account on Crekex. Creating multiple accounts — whether under the same name, the same device, the same payment method, or the same IP address — is strictly prohibited. Duplicate accounts will be closed and any associated bon uses may be voided.
When registering, you must provide accurate and complete information including your real name, date of birth, and a valid contact method. This information is used to verify your identity and process your withdrawals — providing false details will delay or prevent payments.
You are responsible for maintaining the confidentiality of your username and password. Do not share your login credentials with anyone. Crekex will never ask for your password via email, chat, or phone. If you suspect your account has been accessed without your permission, contact support immediately.
Tip: Use a strong, unique password for your Crekex account. Enable any available two-factor authentication for additional security.
Crekex accepts deposits via bKash, Nagad, Rocket, and bank transfer. All deposit methods must be registered in your own name — third-party deposits are not accepted and will be returned where possible.
Crekex does not charge fees on deposits. However, your payment provider may apply their own transaction fees — check with your bKash or Nagad account for details.
Deposited funds are held in your Crekex wallet and can be used to place bets on any available game. Funds cannot be transferred between player accounts.
Withdrawals are processed to the same payment method used for your most recent deposit, or to a verified payment method registered in your name. Crekex does not send withdrawals to third-party accounts under any circumstances.
If a withdrawal is delayed beyond the stated processing time, contact Crekex support with your transaction reference number. We will investigate and resolve the issue as quickly as possible.
Reminder: Withdrawals to payment methods not registered in your name will be declined. Always ensure your Crekex account name matches your bKash or Nagad account name exactly.
Crekex offers bonuses and promotions from time to time, including welcome bonuses, deposit match offers, free spins, and cashback promotions. Each offer is subject to its own specific terms, which will be clearly stated at the time the offer is presented.
General bonus rules that apply to all Crekex promotions unless otherwise stated:
If you have a question about a specific bonus offer, contact Crekex support before claiming it. Once a bonus is activated, its terms cannot be changed retroactively.
All games available on Crekex use certified Random Number Generator (RNG) technology. Game outcomes are determined independently for each round and are not influenced by previous results, account balance, or any other external factor.
Published Return to Player (RTP) figures are calculated over a statistically significant number of rounds and represent long-term averages — they do not guarantee results in any individual session. RTP figures are verified by independent testing laboratories.
In the event of a technical malfunction during a game round, the affected round will be voided and any stake placed will be returned to your wallet. Crekex does not pay out winnings from rounds affected by verified technical errors.
The following activities are strictly prohibited on the Crekex platform. Engaging in any of these will result in immediate account suspension and may result in permanent closure and forfeiture of funds:
Crekex actively monitors for prohibited conduct using automated systems and manual review. If you believe another player is engaging in prohibited conduct, report it to our support team.
Crekex is committed to providing a safe and enjoyable gaming environment. We provide the following responsible gaming tools to all players, available directly from your account settings:
If you are concerned about your gaming habits or those of someone you know, please visit our Responsible Gaming page for detailed guidance and support resources.
Remember: Gaming should be entertainment, not a way to make money or solve financial problems. If it stops being fun, it's time to take a break.
Crekex collects and processes personal data in accordance with our Privacy Policy. By registering on the platform, you consent to the collection and use of your data as described in that policy.
Key points regarding your data on Crekex:
Crekex provides the platform on an "as is" basis. While we work hard to maintain uptime and reliability, we cannot guarantee uninterrupted access to the platform at all times. Scheduled maintenance will be communicated in advance where possible.
Crekex is not liable for:
In all cases, Crekex's maximum liability to any player is limited to the amount of real-money funds held in that player's account at the time the claim arises.
Crekex reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly.
For significant changes, Crekex will notify registered players via email or an in-platform notification. Continued use of the platform after the effective date of any change constitutes acceptance of the updated terms.
We recommend reviewing these terms periodically to stay informed of any updates. If you disagree with a change, you may close your account and withdraw your remaining balance before the change takes effect.
If you have any questions about these Terms and Conditions, or if you need to raise a dispute or complaint, please contact the Crekex support team:
For account-specific issues, please have your registered email address and account ID ready when you contact us — this helps us resolve your issue faster.
Disputes: If you are not satisfied with the resolution provided by our support team, you may escalate your complaint in writing to [email protected] with the subject line "Formal Complaint". We will acknowledge formal complaints within 48 hours.